DIY by neighbours causes quarter of noise complaints in Solihull
DIY was the source of a quarter of noise complaints made to a Solihull team, which handles concerns about anti-social behaviour in private sector homes.
Figures released under the Freedom of Information Act revealed that there were 49 complaints made by fed-up residents in 2018/19.
And 11 of the cases in the 12 month period related to building, decorating or other home improvements, where neighbours thought the din was unacceptable.
Loud pets, rows and music blaring out were among the other issues likely to lead to a complaint.
The full breakdown was as follows:
Noise including anti-social behaviour – 26
Domestic appliance – 1
Music – 5
Dogs barking – 4
DIY – 11
Shouting and arguing – 2
These figures relate to the reports made directly to the support team and not concerns which have been raised separately with ward councillors or other agencies.
Solihull Community Housing (SCH) is commissioned by the council to deal with complaints in the private sector, with the local authority stumping up around £60,000 for the service.
Before the arrangement was agreed there were concerns that there was an “inconsistent” approach to non council tenants and that problems would often persist.
A recent update on the service, by community safety and partnerships manager Gillian Crabbe, said: “Anti social behaviour is still considered a key priority locally and often features as one of the most important factors that our communities want us to address.”
A spokesman for ASB Help, a national charity, said: “Noise is the most common issue that is reported to us and one that can have a devastating impact on a victim or community.
“We are not talking about the occasional noisy party. This is where inconsiderate noise is going on regularly – whether that be in the middle of the night, or in the day but at an unacceptable volume.
“Whether it is loud music, the noise of people coming and going all night, DIY at unacceptable times of day, or targeted banging as part of a campaign of harassment, the impact runs deep, especially for the most vulnerable in our society.
“For people whose sleep is disturbed, it can lead to them losing their job. For those who are housebound, the repercussions of experiencing noise and not being able to escape are very serious and many find their physical and mental health impacted.”
The charity urges residents to report any issues to their local council and make use of a “community trigger” – forcing a multi-agency review – if there is no apparent action.
How to report noise nuisance:
If the noise is coming from a neighbouring home – e.g loud music, banging or shouting – residents can call 0121 717 1500 or email email@example.com.
Noise emanating from an industrial or commercial premises, such as a factory, shop or takeaway outlet, should be reported directly to Solihull Council on 0121 704 8000.
Read more: https://www.birminghammail.co.uk/news/midlands-news/diy-neigbours-causes-quarter-noise-17139037